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What you need to know

Stress Free Approach to your dogs stay with us

  • When are you open?
    Open 8-8 with after hour pick up/drop off potentially available if times are reasonable
  • What is your address?
    79401 Hwy 719, Bonanza, Alberta
  • What do I need to bring?
    Owners provide their own dog food with instructions (there are so many kinds we cant house them all and to have only one kind would make dogs potentially have upset tummies). We have fridges and freezers for those who feed fresh/raw diets Bring a leash Bring medications in original packaging with dosing instructions on them. Customer provides dog beds and toys (as these could likely to be destroyed and we don’t want that overhead) if customer forgets we can provide but not on an expected basis, we sure don’t want a dog with nothing to cuddle into Owners MUST provide proper veterinary proof of vaccinations, deworming in advance via email or text a pic at least 2 days prior to dropping off dog. Owners MUST provide and emergency contact person available to come and get dog or take it to a vet or make critical decisions on owners behalf.
  • Will you accept intact dogs?
    Preference is for only spayed and neutered dogs as intact dogs create scent challenges for other guests and associated agitation.
  • How do you accept payments?
    Payment method cash or etransfer and due upon intake.
  • Can I tour your facility before making a decision?
    We are happy to offer a tour for customers before they commit to bringing furbaby but request it be by appointment.
  • Will you interact with my dog(s)?
    Our facility is designed so that we do not have to be inside the suite or the outside run to clean nor do we have to be inside with them to feed and water. For friendly/happy dogs we are super happy to interact with them.
  • What is your phone number?
    250 - 467-5333
  • How many kennels do have?
    14 indoor and 2 large outdoor Outdoor is for dogs who are outside only.
  • How was your facility constructed?
    Indoor walls: lower 4’ is puck board (attached to wlded wire, powder coated panel) for complete disinfection surface and no face to face with another dog .and upper 3 ‘ are welded wire,powder coated panels, wire ceiling to prevent escapes by going up and over. Front of kennel is chainlink and no view blocked in these so dogs can see what the humans are doing Inside floor is hospital grade industrial linoleum Outside runs: a layer of road fabric, then gravel, then rig mats, then artificial turf. Completely eliminating mud and risk of “dig out” walls are 6’ welded wire, powder coated panels, completed roofed over with welded wire to prevent climbing/escape. Bottom 4’ are plywood to prevent face to face with neighbor dogs. The end of the run is chainlink with no view blocked so they they can look over the forest All the runs have ramps (not stairs) to get to the inside suite making it universally accessible for tiny dogs, geratric dogs or the chronically lame
  • What is your intake process? How is it Stress Free?
    Intake and pick up of guests are done through assigned outside run attached to inside run preventing walking a dog past the front of the inside kennels, reducing stress for existing guests and for arriving guest. We schedule drop off/pick up so that there are no over laps, if someone is early, they wait in their vehicle to minimize dog interaction.
  • What do I need to bring?
    Owners provide their own dog food with instructions (there are so many kinds cant house them all and to have only one kind would make dogs potentially have upset tummies. We have fridges and freezers for those who feed fresh/raw diets Bring a leash Bring medications in original packaging with dosing instructions on them. Customer provides dog beds and toys (as these could likely to be destroyed and we don’t want that overhead) if customer forgets we can provide but not on an expected basis, we sure don’t want a dog with nothing to cuddle into Owners MUST provide proper veterinary proof of vaccinations, deworming in advance via email or text a pic at least 2 days prior to dropping off dog. Owners MUST provide and emergency contact person available to come and get dog or take it to a vet or make critical decisions on owners behalf.
  • Will you intake aggressive or reactive dogs?
    We will not accept a known biter (of humans), or dogs who are excessively aggressive toward other dogs, even though they will never have direct contact, if a dog goes nuts 24 hrs /day cuz he knows there are other dogs in the building. We reserve the right to call someone to come get their dog if they are extremely disruptive. Our facility is designed so that we do not have to be inside the suite or the outside run to clean nor do we have to be inside with them to feed and water. For friendly/happy dogs we are super happy to interact with them.
  • Will you give my dog their medication?
    We will administer meds provided they can be given to the dog in its food,no charge. we wont give meds orally (risk of biting) or give injections as we are not veterinarians.
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